Strategy
Involves changing the overall structure of the firm to give it an advantage over the competition.
Risk and Reward
Creativity
Porter’s External Agents - Customers, Suppliers, Competitors, Government
Cases: McDonald’s Rainforest Café Dave & Busters
Dave and Busters
Questions:
- What is the company’s current status?
- What is the Internet strategy?
- How does the company use information technology?
- What are the prospects for the industry?
Appendix: Finding Information
- Organization -
You know what you are searching for.
You have a vague idea about what you want.
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